Snusdaddys

Frequently Asked Questions

1. How long does shipping take?

The delivery time for standard shipping varies depending on your location:
USA: 3-7 business days after shipment

2. How do I track my order?

There are 3 ways to track your order:

  • Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your order (It may end up in your spam folder). 
  • Visithttps://snusdaddys.com/pages/track-you-order, and enter your order number and email address to track your order.
  • Send an email to our customer service team at support@snusdaddys.com. Our team will assist you with your query.

3. Can I modify my order?

Once an order has been shipped, we do not support any changes to the order, including but not limited to modifying the shipping address, recipient information, or canceling the order.

If you need to modify or cancel your order, please contact our customer support at support@snusdaddys.com before the order is shipped.

4. What is your return policy?

  • Only products that are damaged in transit, defective, or incorrect are eligible for return. Returns for any other reason will not be accepted.

  • Products must be returned within 14 days of receipt, and they must be in their original, unopened, and unused condition.

  • For health and safety reasons, opened or used products will not be accepted for return unless they are defective or damaged.

For detailed terms, please refer to our Return and Refund Policy.

5. How do I initiate a return?

When contacting customer service you need to provide: 
1. Order number
2. Reason for return
3. Photos, if required
support@snusdaddys.com.